Mercure Tauranga

The conference room was fantastic, making our work event seamless and the catering was spot on.

The walls were quite thin, making it easy to hear conversations and noises from the neighboring rooms.

The room was fresh and contemporary with a comfy king-size bed. It was just a short 10-minute walk to the waterfront, made for a great stroll.

The corridors and stairs had a bit of that dated charm from the 70s. Some amenities were lacking, like Sky TV and the pool was closed without clear reason, leaving a bit of a bad taste. It was somewhat inconvenient that cleaning service required filling out request forms.

cosy base for 2 nights with really helpful and incredibly attentive staff with great service. perfect location on a couple of occasions when there were corporate events on.

Breakfast fairly basic.

We liked the hotel design and decor. A good atmosphere. Attentive and helpful staff.

Nothing really, it met all our expectations.

Comfortable and relaxing. Nothing was to much trouble for the staff. .

Dinner was not the best. Both meals where under cooked.

The location was great, just a short walk to everything. The room was spacious with a huge comfy bed. Staff were very cute and helpful. Enjoyed a tasty dinner at the onsite restaurant and had nice downtime by the swimming pool.

Newly decorated & modern unit with couch, comfortable beds, for example.

No breakfast.

Set up of hotel & location

Need a microwave ;-)

the hotel was reasonably cleanwith nice interior and nestled in a beautiful building. the staff members were exceptionally attentive and caring. we got nicely decorated room with a jetted tub and a balcony, as example. greatly enjoyed our stay in this place.

The finger food at the on-site restaurant was a real treat, especially paired with a cheeky local cuppa from Fixation Coffee! Loved the cozy vibe in the lounge area-perfect for unwinding after a day of exploring. The comfy bed made crashing at night a luxurious affair.

Arrived and checked in after 2pm, but found our room wasn't ready. A few power sockets in the room didn't work, and when I asked about an extra bed, I was told they don't do that.

Lovely older style very close walk to town.Very clean,The complimentary coffee available during the day.Friendly helpful staff.

This place deserves more than 3 stars, it has brand-new rooms and serves complimentary breakfast. The room is reasonably priced. There is an electric kettle, a fridge and glassware😀

Comfortable room with a spacious design and appealing water jet bath. Staff friendliness stood out . The hotel really needs an upgrade. The hallways felt dark and outdated, resembling scenes from an old horror film. Cleaning could use improvement, evident from the empty bath dispenser and some spots on the blinds. Access to laundry was inconvenient, requiring tokens purchased from the front desk. The lack of a microwave in the room was frustrating for making quick meals. Despite these issues, the location was convenient, and the pool was enjoyable for the family.

Location

The faded feeling, the poor food, the lack of staff (I had to phone reception in order to get someone to check me in)

Nice genuine original hotel, friendly and helpful staff.